Position: Customer Service Representative (CSR) Job Description Responsible for assisting customers with their inquiries, concerns, and requests through phone calls, email, or chat. The role focuses on providing excellent customer service, resolving issues, and ensuring customer satisfaction. Training will be provided to qualified applicants with no prior BPO experience. Duties And Responsibilities Handle customer inquiries through calls, email, or chat, depending on the assigned account. Provide accurate information about products and services. Assist customers with complaints, concerns, and requests. Resolve customer issues professionally and efficiently. Maintain accurate records of customer interactions. Follow company policies and quality standards. Meet performance targets and customer satisfaction goals. Qualifications High school graduate, senior high school graduate, or college graduate. Fresh graduates and applicants without BPO experience are welcome to apply. Good communication and interpersonal skills. Basic computer skills. Willing to work on shifting schedules, including weekends and holidays. Willing to attend training and work onsite, depending on the assigned account. Hiring Details Position: Customer Service Representative Class: November Experience: No BPO experience required for eligible accounts. Training: Provided, depending on the employer. Employment Type: Full-time Work Setup: Depends on the assigned site and account. Start your BPO career this November! Fresh graduates, first-time applicants, and career shifters are encouraged to apply. Actual qualifications, salary, work location, and training arrangements depend on the employer and available account.