The company announces the availability of job vacancies for Saudi female employees to work in the customer service and call center sector, on a full-time basis. Job Title: Call Center Agent and Customer Service Job Responsibilities: * Receiving calls and responding to customer inquiries professionally. * Providing information and services to customers and explaining the required procedures. * Following up on customer requests and complaints and working to resolve them or escalate them to the appropriate department. * Conducting phone calls to customers as needed. * Recording and updating customer data and notes in the system. * Monitoring customer satisfaction and ensuring their satisfaction with the service. * Adhering to customer service policies and procedures. * Preparing daily reports and monitoring performance indicators. * Collaborating with the team to achieve customer service objectives. Skills Requirements: * Saudi nationality. * Communication skills and good customer interaction. * Excellent communication skills. * Ability to use a computer. * Adherence and punctuality during working hours. * Previous experience in customer service or call center is preferred.