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Customer Service Executive

Customer Service Executive
Image: Adnovs Global
  • Location Kannur, Keralam
  • Posted 20 hours ago

Requirements: ✔️ 6 months to 1 year of experience in Customer Service in Freight Forwarding or Logistics (KSA back-office experience preferred). ✔️ Knowledge of Import & Export procedures and freight forwarding operations. ✔️ Basic knowledge of Air & Sea Freight, FCL/LCL, BL/AWB, Incoterms, and Customs Clearance. ✔️ Understanding of shipment coordination from booking to final delivery. ✔️ Excellent communication and professional email-writing skills. ✔️ Strong coordination with clients, shipping lines, airlines, overseas agents, transporters, customs/clearance teams, and internal departments. ✔️ Ability to provide timely shipment status updates and handle shipment-related issues and delays. ✔️ Good problem-solving, decision-making, teamwork, and interpersonal skills. ✔️ Proficiency in MS Excel and MS Office. Send your CV with the subject line “CS EXECUTIVE” to [email protected]

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