Part-Time or Full-Time | Permanent Work-from-Home Position: Customer Service Representative (Wholesale Customers) Overview: We are looking for a Customer Service Representative (CSR) to support our wholesale customers. The ideal candidate has excellent English communication skills, strong organizational abilities, and previous office experience. You will be responsible for communicating with wholesale customers, responding to inquiries, coordinating customer needs, and providing reliable administrative support to ensure a smooth customer experience. What You’ll Do: Communicate professionally with wholesale customers by phone, email, and other communication channels. Respond to customer inquiries, provide accurate information, and assist with requests or concerns. Coordinate customer orders, follow-ups, and other customer service-related activities. Maintain organized and accurate customer records, order details, and documentation. Follow up with customers and internal team members to ensure timely responses and resolution of requests. Assist with general administrative tasks related to customer service and wholesale operations. Keep customer information and records up to date and ensure all tasks are completed accurately and on time. Qualifications: Excellent spoken and written English skills, with strong communication and active listening abilities. Strong organizational skills and excellent attention to detail. Professional, courteous, and confident when communicating with customers. Able to manage multiple tasks, prioritize responsibilities, and follow through on commitments. Customer service experience is preferred, particularly in wholesale, distribution, or business-to-business (B2B) environments. Comfortable using computers, email, spreadsheets, and other administrative tools. Proactive, dependable, and able to work independently in a remote environment. Work Schedule: Tues-Sat 3am-7am (PH time) Pay: Php23,000.00 per month Benefits: Pay raise Work from home Experience: Customer support: 1 year (Required) B2B sales support: 1 year (Preferred) inbound support: 1 year (Preferred) Outbound calling: 1 year (Preferred) Language: English (Required) Work Location: Remote