CUSTOMER SERVICE REPRESENTATIVE (NA SHIFT) The Customer Service Representative will be responsible to maintain and/or increase customer loyalty by supporting the customer for ordering up to delivering. About the Job: Performs order handling Follows up on customer requests Build strong customer relationships by proactively informing customer on status of deliveries, running open order books and communicate to the customer, maintaining intensive contact (by phone) with customers, actively participating in customer related projects in order to improve customer satisfaction levels, dedicates back-up responsibilities for other Customer Service Representatives Provide sales support to Outside Sales About the You: Bachelor's degree Relevant experience in a Customer Service related environment is mandatory, of at least two years is preferred Excellent writing and verbal English language skills are required Basic/advanced knowledge of MS office SAP system knowledge is preferred Working knowledge of quality standards (ISO/QS/TS) is preferred Job Type: Full-time Benefits: Free parking Health insurance Life insurance On-site parking Transportation service provided Application Question(s): Are you willing to work onsite in Malvar, Batangas? How much is your expected salary? Are you willing to work on a permanent night shift, 9pm to 6am? Education: Bachelor's (Required) Experience: SAP System: 2 years (Preferred) Customer Service Representative: 2 years (Required) Language: English (Required) Work Location: In person