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Customer Support Specialist (Remote) Ibadan

Customer Support Specialist (Remote) Ibadan
Image: Nobzo Verse Limited
  • Location Ibadan
  • Work mode hybrid

NOBZO exists to make real estate more transparent, efficient, and human — connecting people, properties, and trusted managers in one modern ecosystem.Nobzo Verse Limited is a Nigerian property-technology company helping people find, evaluate, and secure rental, lease, and property purchase opportunities through a modern, technology-driven ecosystem. We are recruiting to fill the position below: Job Title: Customer Support Specialist Featuredjob listingsLocation: Ibadan, Oyo (Remote)Employment Type: Full-time About the RoleNOBZO is seeking a customer-focused Customer Support Representative to serve as a frontline point of contact for customers and agents in the Ibadan territory. The role will handle customer enquiries, complaints, onboarding support, and issue resolution across phone, chat, email, and in-person channels. The successful candidate will work closely with Relationship Managers and the Operations team to resolve customer issues, maintain accurate support records, identify recurring service challenges, and contribute to a consistently positive customer experience.RequirementsOND, HND, or Bachelor’s degree in any discipline. 1–3 years of experience in customer service or customer support. Experience in fintech, telecommunications, or a related industry is an advantage. Must reside in or be an indigene of Ibadan, Oyo State. Familiarity with Ibadan’s communities and common customer touchpoints is an advantage. Excellent verbal and written communication skills. Strong customer service, empathy, patience, and conflict-resolution abilities. Ability to multitask and manage time effectively. Basic computer literacy and familiarity with CRM or customer-support tools. Ability to collaborate effectively with field and operational teams. Fluency in Yoruba is an advantage.BenefitsNOBZO offers a competitive total rewards package designed to recognise performance, support employee wellbeing, and promote long-term professional growth. Competitive Base Salary Housing Allowance Transportation Allowance Performance Allowance based on applicable performance targets and company policy Pension Benefits in accordance with applicable statutory requirements Hybrid Work Arrangement Professional Growth and Development Opportunities Collaborative and Performance-Driven Work Environment Opportunities for Career Progression within a growing organisation.Application Closing DateNot Specified. Method of ApplicationInterested and qualified candidates should:Click here to apply online

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